Cloud Contact Centers' Emergence

Cloud Contact Centers' Emergence

The way businesses communicated was altered by Covid-19...

Why are PABX Not as Effective as They Used to Be?

Why are PABX Not as Effective as They Used to Be?

PABX or Private Automatic Branch eXchange is a telecommunications system used by companies or organizations to manage and administer internal and external telephone calls...

Preventing Data Leakage, DPR Approves BSSN Budget of IDR 624 Billion

Preventing Data Leakage, DPR Approves BSSN Budget of IDR 624 Billion

Commission I of the DPR RI has approved the budget for the 2023 BSSN (National Cyber and Crypto Agency) of IDR 624,371,483,000...

The Importance of Activating Number 112 in All Cities and Regencies in Indonesia

The Importance of Activating Number 112 in All Cities and Regencies in Indonesia

Service 112 is an emergency service that can be accessed by people throughout Indonesia...

6 Important Indicators Needed to Build a Smart City

6 Important Indicators Needed to Build a Smart City

A smart city or commonly known as a smart city is a city that uses technology to improve the quality of life of its citizens...