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Redefining your customer experiences with Jasnita CX solutions.

3 Ways to Speed ​​Up Omnichannel Transformation

3 Ways to Speed ​​Up Omnichannel Transformation

Digital omnichannel landscapes may seem overwhelming at first, but applying some of the simple principles used when helping to make the planning, investing, and deployment processes less overwhelming....

Technology Improves Contact Center Performance

Technology Improves Contact Center Performance

Technologies used to maintain and improve contact center performance include:...

4 Types of Contact Center

4 Types of Contact Center

The hardware contact center is installed and hosted on physical servers within the business location. As a result, hardware contact centers rely on businesses having sufficient space and capacity...

Cost of SIP Trunk vs Hosted VoIP

Cost of SIP Trunk vs Hosted VoIP

Upgrading to VoIP is a major decision for most businesses. Some reason for cost savings. Others want the ability to taste outside the analog system. However, whatever the reason, VoIP is...

Prepare This To Build A Call Center

Prepare This To Build A Call Center

Some preparations that need to be done when building a Call Center:...