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Redefining your customer experiences with Jasnita CX solutions.

4 Types of Contact Center

4 Types of Contact Center

The hardware contact center is installed and hosted on physical servers within the business location. As a result, hardware contact centers rely on businesses having sufficient space and capacity...

Cost of SIP Trunk vs Hosted VoIP

Cost of SIP Trunk vs Hosted VoIP

Upgrading to VoIP is a major decision for most businesses. Some reason for cost savings. Others want the ability to taste outside the analog system. However, whatever the reason, VoIP is...

Prepare This To Build A Call Center

Prepare This To Build A Call Center

Some preparations that need to be done when building a Call Center:...

What You Can and Can't Do on WhatsApp Business API

What You Can and Can't Do on WhatsApp Business API

Using the WhatsApp Business API is not difficult. However, there are a few things to be aware of while doing so that will help increase effectiveness and efficiency. This way, you can provide...

WhatsApp Business API for Vaccine & Swab Test Management

WhatsApp Business API for Vaccine & Swab Test Management

Using the WhatsApp Business API for Vaccine management as well as Swab & Rapid Test, as well as PCR, Covid-19 can be done. This of course saves time as well as costs. Reducing the number...