Customer Experience (CX) Solution

Call Center

  • JASCONNECT is an end-to-end contact center solution that helps to take away the burden from enterprises to run and operate its own help desk. Our solution is customizable and flexible to suit every customer’s requirements.
  • Answering services for after hours and virtual receptionist.
  • Inbound customer care and ordering.
  • Outbound telemarketing and lead generation.

Our Call Center

BPJS

BPJS Ketenagakerjaan

(Debt Collection)

BPJS uses Jasnita as its BPO partner for debt collection. We build, and operate from end-to-end the data infrastructure, voice termination, agents, and application management for BPJS.


112

112

(Powering 100 Smart Cities for Emergency Hotline Service)

As part of the Indonesian smart city initiative, Jasnita support the government in operating its 112 nationwide emergency hotline. We work hand in hand with many provinces to provide a total solution consisting of trained agents, multimedia contact center application, voice, and information system.

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